How to contact us

Personal contact with our customers is particularly important to us. Here you will find the right contact person for your request.

For us, optimal consulting is a fundamental part of a long-term customer relationship with services and products of the highest quality. Our product specialists are at your side to advise you in finding the ideal combination of software modules and, if necessary, consulting services.

Christian Frick
Sales Manager, IBF

With the purchase of Safexpert you not only get an innovative and efficient software tool, but also first-class telephone support for technical questions regarding installation and use. Our staff assists you using e-mail, phone, MS-teams or teamviewer in order to provide you the most efficient support possible.

Patrick Beirer
Customer Service, IBF

Gladly our product specialists support you in choosing the right software solutions or seminars. Due to the very close and cross-location cooperation, we strive for short response times for optimal customer benefit.

Austria / International

IBF Solutions GmbH
Bahnhofstr. 8
6682 Vils

Phone: +43 (0) 5677 53 53 - 30


IBF Solutions GmbH
Heilbronner Str. 150
70191 Stuttgart

Phone: +49 (0) 711 99 59 4 - 0


IBF Solutions AG
Hardturmstr. 101
8005 Zurich

Phone: +41 (0) 44 515 85 5 - 3

Directions and further information about our locations and international partners can be found here.

Support Request

You are already a customer and have technical challenges, such as the migration of a database or other questions about the use of Safexpert? Our competent service desk team will be happy to assist you with these issues.

Our support team is also happy to assist you with the initial installation of Safexpert as part of our installation services. 

Safexpert Support - International

Support times

We are happy to support you!
You can reach our support specialists at these times (CET):

Monday - Thursday

8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 4:30 p.m.
8:00 a.m. - 12:00 p.m.

Contact form

General information on data protection
Your personal data is processed in accordance with the GDPR. You can find further information in our privacy policy.